What it's Like Working With Kristin + Co Organizing
Happy New Year! I hope 2023 is off to a great start for you and your family. Because we are starting off a brand new year I thought it would be the perfect opportunity to share what it’s like to work with Kristin + Co Organizing.
This blog will share how we work with clients from beginning to end! If you have ever considered hiring our team but are nervous and unsure of what to expect - this blog is for you!
The Process of Working with Kristin + Co
Initial Inquiry
When clients are interested in hiring our team, the first step is always making initial contact. Clients can easily fill out our contact form via our website to share a few details about their project needs and goals.
Once the contact form is completed clients are automatically directed to our scheduling page to book a Tidy Talk. During this phone consultation, we will gather further details about the client’s project needs, goals, and timeline. This is also a great time for the client to ask questions.
In-Home Consultation
After the Tidy Talk, we schedule an In-Home Consultation. These consultations typically last for 30-45 minutes. During this time, we will walk through the client’s space, identify the client’s goals as well as struggles with the space, and take measurements and pictures.
This is typically the point where some clients can get a little nervous. It makes sense, after all, you are inviting a stranger to come to look at your mess. Yikes! But here’s the thing about working with our team. We NEVER judge our clients or their spaces. Each and every client has different needs and challenges, and we only ever see the potential their space has. Plus, our time together is completely confidential. The client’s information will never be shared. We understand it’s not always easy asking for help and our goal is to make our clients feel as comfortable as possible.
Booking
Once we gather the details of the client’s project from the in-home consultation, we prepare a custom proposal. Included in the client’s proposal are the spaces we will be working on, the goals for each space, the timeline, and investment.
Once clients accept their custom proposal, they are able to automatically sign our service agreement and then can pay their invoice.
Scheduling
Once a client is booked we confirm their session dates. The number of sessions a client needs completely depends on the number of spaces we are working on, how many team members are involved, and how much stuff the client has.
Once session dates are confirmed, our clients receive a confirmation email as well as several reminders leading up to their first session to ensure they are prepared for our team’s arrival.
Project Start
When it’s time to start a client’s project our team follows our signature organizing process.
Edit - First, we'll determine what to keep and what to let go of to create more space.
Categorize - Our team will place items together so things are easy to find
Organize + Implement - Next, we'll create systems custom to the client’s needs to maintain order in their space. This often includes using organizing supplies.
Label - no space is complete without labels.
Our team never removes an item from a client’s home unless we have their approval, and we will never pressure a client to let go of anything they do not wish to.
Some clients prefer to work one-on-one with one organizer making every decision together. Others would like a faster-completed project utilizing our team and are heavily involved with the decision-making process. And still, others prefer to have their projects completed quickly, are onsite to make decluttering decisions, and then we send them on their way until the big reveal.
Whichever experience they choose, the result is an organized, clutter-free, peaceful home (and life).
Project Complete
Once we have completed a client’s project, we always like to ask for feedback. We do this so we can continue improving our services and client experience. We also take “after” pictures which we are happy to share. With our client’s permission, we also feature their project on our social channels.
Just because the project is complete, doesn’t mean we are gone for good. We check in with our clients about a month after a project is complete to see how their space is doing and see if they could use a refresh or help with another area of their home.
Work With Kristin + Co Organizing
Now that you know what it’s like to work with the Kristin + Co Team, are you ready to get started? Contact us here to inquire about our services and share about your project. We would be honored to assist you with a beautiful transformation.